Tuesday, September 17, 2019

Processing a Customer Refund directly from Customer Payments Journal

I just learned this in the past week.  Did you know you can issue a Customer Refund without creating a Vendor and an AP Voucher?  It's true - you can process a payment to a Customer in the Customer Payment journal, exactly the same way as processing a Vendor payment in the Vendor payment journal.  Thanks to my friend Kingsley Abu for opening my eyes.

Check (pun intended) it out!


2 comments:

  1. Hi Frank, Do you have instructions on how to process the customer refund and actually send the payment from the customer payment journal? I do not see any instructions on the post. Thanks!

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  2. Jesse, processing the payment is just like processing it from a Vendor payment journal. Click Functions-->Generate payments.

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